Publications
Pre-Call SMS randomised trial – evaluation report
Services Australia tested the impact of a pre‑call SMS on call answer rates. The trial found the SMS increased call answer rates by 12 per cent.
Complete evaluation
Impact evaluation and evidence synthesis of Home Interaction Program for Parents and Youngsters (HIPPY)
The ACE worked with the Department of Social Services to evaluate the impact of HIPPY on children and parents and to review findings from Australian studies of HIPPY.
Complete evaluation
Australian Public Service Place-based Evaluation Guide
This guide is for Australian Public Service (APS) staff who plan, commission, conduct or use evaluations of place-based work.
It explains what makes place-based evaluation different and provides clear principles and practical guidance for leading practice.
Report
Electric Car Discount Review
This review of the Electric Car Discount (ECD) looked at the effectiveness of the ECD and whether it should continue.
Complete evaluation
State of Evaluation in the Australian Government 2026
This report gives a picture of evaluation activity, capability, use and culture across the Australian Public Service (APS).
Report
Strengthening Evaluation in the Australian Government – Action Plan 2026–2030
This Action Plan will promote use of evaluation to guide decisions, make improvements, grow accountability and deliver programs that work.
Strategy
The effect of online training formats on engagement: a randomised trial
The ACE ran a rapid, mixed-methods evaluation of different online training formats: a 3‑minute video, a 30‑minute e‑learning module and a 15‑minute podcast.
Complete evaluation
Evaluation Maturity Model: Action bank
The Action bank provides examples and templates to help agencies develop action plans based on their maturity assessment.
Evaluation Maturity Model
Evaluation Maturity Model: Glossary and FAQs
This resource defines key terms used in the Evaluation Maturity Model.
Evaluation Maturity Model
Evaluation Maturity Model: Senior leaders brief
The Senior Leaders Brief explains how the Evaluation Maturity Model helps agencies assess and improve their evaluation capability. It supports leadership, fosters a culture of evaluation, and encourages the use of evaluation evidence in policy decisions.
Evaluation Maturity Model
Evaluation Maturity Model – User guide
The User Guide explains how to use the Evaluation Maturity Model.
Evaluation Maturity Model
Rapid evaluation of a COVID-era apprentice wage subsidy program
An evaluation of 2 COVID-era apprentice wage subsidy programs: Boosting Apprentice Commencements and Completing Apprentice Commencements.
Complete evaluation